Dear User,
Please read terms and conditions before purchasing on https://www.ratnarupam.com/ website. If you do not agree to the terms of use and privacy policy, you may not use this website. By using this Website, you signify your consent to the terms of use as well as the website’s Privacy Policy.
The terms of use along with the Privacy Policy extends to someone who visits the Website, but does not transact any business on the Website, he/she is considered as “User(s)” and someone who is registered on the Website and do transact business, on the Website is considered as a “Member(s)” as well as someone who is not registered as a member of the website but would like to purchase or would like to transact he/she can buy with guest account, this will be possible after filling mandatory information, in this case, this buyer is considered as a “Guest Member”
Who we are?
Hereinafter “https://www.ratnarupam.com/ website” is called Ratna Rupam
ROOM NO.02, DCR
MARKET,ENGLISH BAZAR,MALDA
District :- Malda
Pincode :-732101
Member Account, Password, and Security
You will receive a password and account designation upon completing the Website’s registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify to team Ratna Rupam of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Ratna Rupam cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.
To Collect Personal Information
Ratna Rupam may collect personal information such as full name, address, Email ID, phone number, mobile number, and etc. from you when you use this website or our software or any link which you see on the website. We may also collect personal information that you provide to third-party websites or services, such as Facebook, Twitter, Instagram, Google Analytics and etc. and any other web.
Submitting your mobile no., Email Id, and other contact detail with Ratna Rupam, you have agreed to receive promotional Sms, emails send by https://www.ratnarupam.com/ team or any other third party appointed by Ratna Rupam for promotional purpose.
You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information, services, or products. We will not use or disclose your personal information except for purposes set out in this privacy policy.
Ratna Rupam, will not sell, rent, or lease your personal information to third parties. We may disclose your personal information to our professional advisors, contractors, service providers, business associates, related companies, and others who have agreed to treat your personal information in accordance with this privacy policy. Ratna Rupam, may share your personal information with companies who provide services such as information processing, fulfilling customer orders, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer satisfaction or research surveys. Ratna Rupam, can use your personal information to provide you with relevant information, allow others (mentioned above) to provide you with information, and to communicate with you for other purposes set out in this privacy policy. Ratna Rupam, may store your personal information and do take several steps and precautions to protect the personal information that we store. Ratna Rupam reserves the right to share any of your personal information to comply with the orders of subpoenas, court orders, or other legal processes. Your Personal Information may be disclosed pursuant to such subpoenas, court order, or legal process, which shall be without notice to you. Ratna Rupam may share collective information such as demographics and Website usage statistics with our sponsors, advertisers, or other third parties (such third parties do not include Ratna Rupam marketing partners and network providers). When this type of information is shared, such parties do not have access to your Personal Information. You should check the privacy policies of third-party websites to which this website is linked and we are not responsible for their conduct or we do not have any liability in ‘any’ manner. Ratna Rupam may gather more extensive information if we are concerned, for example, about abnormal website usage patterns or security breaches. When you contact Ratna Rupam through any means such as chat, Email, Ratna Rupam reserves the right to include your Email ID for marketing communications. You can unsubscribe from such communications anytime you wish to do so.
Automated Data collection
When you visit this website or use our software, we may use automated tools and methods (such as cookies, sessions, and usage monitoring software) to collect certain information about your visit or software use, which include:
The internet protocol address and domain name used by your computer to connect to the internet; The operating system and the browser your computer uses, and any search engine or inbound hyperlink used to reach this website; The nature of your use of our software or services, including information you input when using our software; The date, time, and duration of your website visit; and pages viewed by you
This information will be used in aggregate form to analyze how this website or our software is being used, for example, to analyze usage patterns in order to improve this website or our software. We will not disclose any such information except in aggregate form.
Cookies
Ratna Rupam may use automated tools such as ‘cookies’ to collect certain information about your visit to our website. Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to record various aspects of your visit and assist Ratna Rupam to provide you with uninterrupted service. Ratna Rupam does not use cookies to save Personal Information for outside uses.
Ratna Rupam, may use cookies and sessions to provide you with certain services or functionality. Cookies and sessions may be used to identify you as an individual user of this website. We use this technology to, amongst other things:
Personalize your visits to this website; Eliminate the need for you to repeatedly enter the same information; Enable us to improve the content, reliability, and functionality of this website; Evaluate the effectiveness of the advertising on this website; and track website usage patterns.
Using cookies will not give us access to any data on your computer other than the data stored in the cookie. Although you may configure your web browser to not accept cookies, you may experience a loss of functionality as a result.
Third-party websites Policy
Ratna Rupam web portal may contain hyperlinks to websites/s operated by third parties. We are not responsible for the content of such website/s or the manners in which those websites/s collect, store, use, and distribute any personal information you provide. When you visit third party websites from hyperlinks displayed on this web portal, we encourage you to review the privacy statements of those websites so that you can understand how the personal information you provide may be collected, stored, used, and distributed.
You should check the privacy policies of third-party website/s to which this web portal is linked and we are not responsible for their conduct or we do not have any liability in ‘any’ manners of Trademark(s) without prior written permission of the website owner.
The trademarks, names, logos, and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. You shall not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without the written consent from us. Nothing contained on this website should be construed as granting any license or right to use any trademark for any purpose without the prior written permission of the website owner.
The following actions are strictly prohibited
To upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents; you own or control the rights thereto or have received all necessary consents; To upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer; To Conduct or forward surveys, contests, pyramid schemes or chain letters; To download any file posted by another user of a service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
Guaranty of exactness
Our website is accurate as possible; we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colored images will be rendered correctly on different computer monitors.
Ratna Rupam hereby disclaims any guarantees of exactness as to the finish and appearance of the final product as ordered by the member/guest/customer. The quality of any products, services, information, or other material purchased or obtained by you through the website may be different than you expect. The Color of actual jewelry and image on the website can differ slightly. Ratna Rupam won’t promise to deliver as the images/product shown on screen.
Sensitive information
Please do not send us or disclose any sensitive personal information (e.g., adhaar card number/ UID number, social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, or trade union membership) on or through the Site.
But, for successful delivery verification only we might collect
Customer Verification data at the Time of Delivery
For security and verification purposes, our delivery personnel may request a government-approved photo ID at the time of delivery. Additionally, they may take a photograph of the customer holding the delivered product to confirm successful delivery. This process is implemented solely to ensure that the product is handed over to the rightful recipient/customer and to prevent any disputes or confusion in the future or anytime.
Liability for any loss
We the website owner Ratna Rupam shall not be responsible for any disclaims, all liabilities for any loss, damage (whether direct, indirect, or consequential), personal injury, or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly to your access and use of the website, any information contained on the website, you or your company’s personal information or material and information transmitted over our system.
Rights To change Ratna Rupam privacy policy
We reserve the right to change this privacy policy from time to time by publishing the revised privacy policy on our website. Please check this privacy policy regularly for modifications and updates, or before placing your order. If you continue to use this website or our software or services or if you provide any personal information after we make changes to this privacy policy, this constitutes your acceptance of those changes and the updated privacy policy.
Terms & Conditions
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name https:www.ratnarupam.com/ (“Website”), including the related mobile site and mobile application (hereinafter 3 referred to as “Platform”). The Platform is owned by Ratna Rupam, a company incorporated under the Companies Act, 1956 with its registered office at ROOM NO.02, DCR
MARKET,ENGLISH BAZAR,MALDA District :- Malda Pincode :-732101 (hereinafter referred to as “Platform Owner”, “we”, “us”, “our”). Your use of the Platform and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such transaction. By mere use of the Platform, You shall be contracting with the Platform Owner and these terms and conditions including the policies constitute Your binding obligations, with Platform Owner. These Terms of Use 3 relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”). Any terms and conditions proposed by You which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates. For the purpose of these Terms of Use, wherever the context so requires “you”, “your” or “user” shall mean any natural or legal person who has agreed to become a user/buyer on the Platform. ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. The use of Platform and/or availing of our Services is subject to the following Terms of Use: To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of our Services and the Platform is solely and entirely at your own risk and discretion for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the Services meet your requirements. The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents includes and is not limited to the design, layout, look and graphics. You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws. You agree to pay us the charges associated with availing the Services. You agree not to use the Platform and/ or Services for any purpose that is unlawful, illegal or 4 forbidden by these Terms, or Indian or local laws that might apply to you. You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites. These links are provided for your convenience for provide further information. You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the Platform Owner for the Services. You shall indemnify and hold harmless Platform Owner, its affiliates, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party. In no event will the Platform Owner be liable for any indirect, consequential, incidental, special or punitive damages, 4 including without limitation damages for loss of profits or revenues, business interruption, loss of business opportunities, loss of data or loss of other economic interests, whether in contract, negligence, tort or otherwise, arising from the use of or inability to use the Services, however caused and whether arising in contract, tort, negligence, warranty or otherwise, exceed the amount paid by You for using the Services giving rise to the cause of action or Rupees One Hundred (Rs. 100) whichever is less Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event. These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Malda, West Bengal All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.
